FAQs

How do I place an order?

There are a few ways to make an order, if you know what you want click on the items that you want, place them in the cart and determine the day you would like to rent them. If you would like help creating a bundle of more than a dozen items, message me and we will create a listing with more savings.

How does the deposits work?

We are in the middle of updating the deposit process to allow for automatic deposits. Until then, we are asking for a percentage of the value of the items that you are renting that is fully refundable. 

What happens if something is damaged or missing when I return my items?

Although we love all items that we are sharing with our customers, we do understand there may be an accident from time to time. We ask that clients take good care of our items, and contact us if something happens so we can discuss how to replace the/those items.

What happens if I am looking for something I can not find?

We are constantly adding items each week. Reach out through the contact form on the front page and message us. You can also email us at michelle@justintimerental.com

Do you have gift cards?

Yes, we have gift cards in person or you can order online  https://squareup.com/gift/MLGYYV4BJF3BM/order